Faq

Where does this store ship from?

Precisely? Mayo, MD.

What is this store's return and exchange policy?

Returns and exchanges are honored within 7-days of receipt. However, since a lot of Rainbow Bridge products are hand-made limited editions, no returns will be accepted if any product is altered or messed up in any way (unless of course you have been shipped the wrong item). You pay return shipping, Rainbow Bridge pays to ship the correct item back to you.

Do you accept orders placed outside of the US?

Absolutely. We can't be held responsible for your items being held up at your border's customs, though.

How long will it take to receive my order?

Once shipped most domestic orders take anywhere from 2 to 10 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 and 12 weeks. Please read the store's shipping policy for more information.

What if anything else is wrong with my order?

First, check the Storenvy Buyer's Agreement for answers to a few more common questions. If all else fails, use the contact form to get in touch with us.

How can I get "signed" to Rainbow Bridge?

We are always looking for artist submissions. Please submit your MP3 files (links only, use mediafire.com or Myspace for upload) or hard copies of your stuff via snail mail for consideration. Please keep in mind that Rainbow Bridge is only interested in doing limited runs of CDs, cassettes, vinyl and digital downloads with hand-made packaging and artwork. If you are looking for 500 shrink-wrapped CDs with a barcode, this is not for you. We are only interested in original punk and experimental music. That includes (real) screamo/emo, power violence, grind, black metal, drone, ambient, post-rock, IDM, psychedelic, avant garde, noise, electronic, some indie rock, and any many other silly genre names. Email Justin at justinmarclloyd@ifitmoveskissit.net or mail us stuff to: Rainbow Bridge 1108 E Central Ave., Edgewater, MD 21037

What is Storenvy?

This store is powered by Storenvy, an online store system and marketplace for people like bands, clothing companies, record labels, artists, nonprofits and everyone else who has ever needed an online store. Shoppers can purchase items from multiple stores from all over the world and check out in one step.

How do I pay for my order? Is it secure?

The Storenvy checkout process uses PayPal, one of the most trusted online payment solutions on the web. Because of this, Storenvy has all the same securities and payment fraud protection as PayPal.com. Before entering any personal credit card information, you will be transferred to PayPal's secure servers. PayPal accepts Visa, Mastercard, Discover, American Express and Diners Club. You may also make payments using your bank account, but this may delay your order.

What if something is wrong with my order?

If you have a problem with an order from this store, please contact the store directly, either through the Contact page or through your Storenvy account settings page.